A Return to Willow Creek After Many Years
I have not blogged about Willow Creek Community Church for a number of years. However, attending the church’s 50th-anniversary celebration recently prompted me to reflect on several concerns that surfaced for me during that event.
A Celebration of Programs and an Awkward Absence
The celebration functioned largely as a retrospective—reviewing the history of the church and highlighting, for the most part, the many programs that had been developed over time and widely regarded as successes. It offered a historical narrative of how Willow Creek grew and evolved, with occasional glimpses of Bill Hybels interspersed throughout. Yet notably, Hybels himself was significantly underemphasized.
The Inseparability of Willow Creek and Bill Hybels
This omission struck me as odd because, in my experience, it was nearly impossible to separate the identity of Willow Creek from Bill Hybels. The two were deeply intertwined. Much of what Willow Creek became was the direct result of Hybels’ vision casting and the church’s energetic response to that vision through program development and institutional expansion.
Naming “Failure” at the Anniversary Celebration
During the celebration, Sean Williams, the current senior pastor, gave a talk reviewing many of the church’s successful programs. He then turned briefly to the topic of failure, referring to the events of 2018, when multiple women came forward with credible allegations that Bill Hybels had engaged in sexually inappropriate behavior.
The “Stone of Remembrance” Metaphor

Williams framed this moment using the biblical idea of a “stone of remembrance” drawn from the Old Testament (Joshua 4). The church’s successes were symbolized as stones stacked one upon another, while failure was represented by a single stone placed alongside them.
Why This Framing Is Theologically Problematic
The problem with this framing is theological.
In the Old Testament, stones of remembrance were not neutral markers or abstract metaphors for learning from mistakes. They were sacred reminders of profound moral failure and divine judgment.
Remembrance in Scripture: Grief, Repentance, and Moral Vigilance
When the people of Israel sinned—by pursuing idols or engaging in pagan practices—they were called to remember the gravity of that sin, the grief it caused God, and the devastation it produced in their own lives. These acts of remembrance were not intended to induce chronic guilt, but to foster grief, repentance, humility, and renewed obedience.
Failure Is Not the Same as Sin
This stands in stark contrast to how Willow Creek framed its “stone of remembrance.” In contemporary organizational language, failure is often treated as a benign concept—something you try, learn from, iterate on, and eventually overcome. Sin, however, is categorically different.
New Testament Continuity: Do Not Return to What Destroys
This theme carries into the New Testament as well. Scripture asks why, having received grace, forgiveness, and new life, a person would willingly return to destructive patterns of sin—using the stark image of a dog returning to its vomit.
When Sin Is Not Named, Moral Weight Is Lost
What was presented at the anniversary celebration did not reflect this biblical understanding. The moral gravity of the situation was flattened. Sin was never named as sin. Instead, it was reframed as a vague “failure,” stripped of theological weight, grief, repentance, or accountability.
The Voices and Trauma of the Women Involved
This matters deeply because I have personally heard the stories of many of the women involved. I know the extent of the trauma and harm inflicted by Bill Hybels’ behavior.
The Unanswered Question of Repentance and Discipline
Willow Creek leadership has stated publicly that they believe these women. If that is true, then a serious question remains: Why was Hybels never publicly confronted and called to repentance?
Quiet Withdrawal Versus Biblical Accountability
There has been no clear indication that the elders—who bear spiritual authority and responsibility—formally named his behavior as sin or exercised church discipline consistent with biblical teaching. Instead, he was allowed to quietly withdraw from public life.
A Failure of Remembrance, Courage, and Moral Clarity
That response does not align with the biblical model of remembrance, repentance, or restoration. It reflects avoidance rather than moral clarity, institutional protection rather than pastoral courage, and ultimately a shallow handling of sin where Scripture demands depth, truth, and repentance.
It is my contention that Willow Creek Community Church’s response to Bill Hybels’s sin is not an anomaly but a direct reflection of its long-standing corporate leadership model. As I have written previously, Hybels functioned less as a pastor within a biblical elder system and more as a CEO, while the elders functioned as a board—largely deferential and emotionally indebted to him.
Hybels’ charisma, reputation, and external success created an environment in which questioning him felt not only inappropriate but disloyal. It is often said that leadership is the best place to hide, and this becomes especially true when a leader is charismatic, effective, and publicly admired. Such leaders become insulated from challenge—not because they are beyond reproach, but because followers believe they have no right to question them. This is not a biblical model of leadership.
A Cult of Leadership, Not a Culture of Discipleship
Willow Creek gradually generated what can only be described as a cult of leadership. Its global leadership emphasis—most visibly through the Global Leadership Summit—was driven by Hybels’ personal focus on leadership itself.
I believe there are two fundamentally different kinds of leaders:
- The Entitled Leader
The entitled leader believes they deserve to lead. Their sense of entitlement flows from perceived vision, gifting, intelligence, or success. Leadership is treated as a right rather than a calling. I believe this model best describes Hybels’ approach. The leadership conferences emphasized techniques, strategies, and effectiveness—but rarely framed leadership as a calling marked by humility, dependence, and submission to God. - The Reluctant Leader
The reluctant leader enters leadership with awareness of limitation and dependence on God. Scripture consistently affirms this model. Moses, when called by God, pointed first to his inadequacies. His reluctance was not disobedience but humility—an acknowledgment that leadership requires divine strength, not personal entitlement. God called him precisely because he knew he could not lead apart from God.
Willow Creek placed disproportionate emphasis on leadership while underemphasizing discipleship, character formation, and mutual submission. I believe the leadership conference ultimately became an extension of Hybels’ internal sense of entitlement.
Entitlement, Narcissism, and the Avoidance of Sin
Entitled leaders rarely own their sin. The underlying narcissism is too powerful: to admit moral failure would risk deep humiliation and collapse of the carefully maintained image. As a result, such leaders tend to reframe sin as mistakes, missteps, or failures—terms that preserve dignity while avoiding repentance.
Over time, the Global Leadership platform drifted away from biblical foundations and increasingly incorporated secular leadership voices and models, emphasizing organizational effectiveness and numerical growth. In a church context, this translated into building the “bottom line”—attendance, influence, and brand—rather than spiritual depth and holiness.
The Problem with “Balancing the Good and the Bad”
I was deeply troubled by repeated attempts to rehabilitate Hybels’ legacy without evidence of genuine repentance. On multiple occasions, speakers praised the “good” Hybels had done. Sean Williams, at a church family meeting, suggested that everyone, pointing to Bill Hybels, has a “yin and yang,” implying that good and bad should be held in balance. Similarly, at last summer’s leadership conference, John Maxwell emphasized Hybels’ positive qualities.
I agree that acknowledging good is appropriate—but only when there is genuine brokenness.
Scripture gives us a different model. David, when confronted by Nathan, did not balance his accomplishments against his sin. He wrote Psalm 51—a raw, devastating confession marked by humility, repentance, and surrender. Entitled leaders have no Nathans. They surround themselves with people who lack the authority, courage, or depth to confront them.
The Forgotten Victims and the Missing Lament
If Willow Creek had truly erected a stone of remembrance, it would have reckoned honestly with the depth of the harm caused in 2018. There were numerous women who experienced profound trauma upon learning of Hybels’ behavior. Many left the church—some leaving church altogether—due to the betrayal of trust.
The elders’ treatment of this devastation has been strikingly weak. They failed to name the damage clearly, to grieve publicly, or to acknowledge how deeply trust in leadership and in the church itself was fractured. Instead of lament, there was minimization.
The Accountability That Never Came
What would have brought healing is not reputation management, but structural repentance. The leadership could have said:
- We are changing our governance structure.
- Pastors will be embedded in meaningful accountability relationships.
- Elders will have real authority to speak into pastoral behavior.
- Leaders will be asked direct questions about isolation, anger, vulnerability, and temptation.
- No one will be beyond scrutiny—ever again.
An entitled leader would never tolerate such accountability because it challenges the illusion of exceptionalism. Yet without these safeguards, what Willow Creek effectively communicated was this: the sin has been passed over, not transformed.
Remembering So the Flock Can Trust Again
Without public remembrance, confession, and reform, the church is left with no confidence that the same conditions could not reemerge. A true day of remembrance—naming the sin, honoring the wounded, and restructuring leadership—would have comforted the congregation. It would have demonstrated that leadership understands both the reality of sin and the sacred responsibility of protecting the flock.
Until that happens, Willow Creek’s story remains unfinished—not because the past is being remembered too much, but because it is being remembered too little.

